Terms of service

Shipping & Delivery Policy

Effective Date: 21 July 2026

At Laaities, we aim to deliver your order as quickly and safely as possible.

Delivery Areas

We currently deliver throughout South Africa.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders placed over weekends or public holidays will be processed on the next business day.

Delivery Time

Once your order has been dispatched, delivery typically takes 7–12 business days, depending on your location.

While we strive to meet these delivery estimates, delays may occasionally occur due to factors beyond our control, including courier delays, adverse weather conditions, or peak shopping periods.

Shipping Confirmation

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available) so you can monitor your delivery.

Delivery Address

Please ensure that your delivery address and contact details are accurate when placing your order. Laaities cannot be held responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

Lost or Damaged Parcels

If your parcel arrives damaged or you believe it has been lost in transit, please contact us as soon as possible at hello@laaities.co.za so we can investigate the matter with the courier and work towards a resolution.

 

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